Privacy Policy.

Last updated [[POLICY_LAST_UPDATED]]

This policy explains how Tons Valley Agro Pvt. Ltd. (“the Company”, “we”, “us”) handles personal information collected through this website and through our brands. The Company is registered in Uttarkashi, Uttarakhand, India.

1. Information we collect

[[TO BE REVIEWED BY COUNSEL]] This section will list the categories of personal information the Company collects — for example, the name, email address, postal address and phone number a person gives us when they contact us or place an order, and any technical information the website records automatically.

2. How we use it

[[TO BE REVIEWED BY COUNSEL]] This section will state the purposes for which the information is used, such as responding to enquiries, fulfilling and delivering orders, issuing invoices, and meeting statutory record-keeping obligations under Indian law.

3. Sharing and disclosure

[[TO BE REVIEWED BY COUNSEL]] This section will identify the categories of third parties with whom information may be shared — for example payment processors, logistics partners and professional advisers — and confirm that we do not sell personal information.

4. Payments

[[TO BE REVIEWED BY COUNSEL]] This section will describe how payment information is handled, and will name the payment gateway or gateways actually used once they are live.

5. Cookies and analytics

[[TO BE REVIEWED BY COUNSEL]] This section will state which cookies and analytics tools, if any, are in use on this website and how a visitor can control them.

6. Retention and security

[[TO BE REVIEWED BY COUNSEL]] This section will state how long personal information is kept and describe the measures taken to protect it.

7. Your rights

• [[TO BE REVIEWED BY COUNSEL]] Access to the personal information the Company holds about you.
• [[TO BE REVIEWED BY COUNSEL]] Correction of information that is inaccurate or out of date.
• [[TO BE REVIEWED BY COUNSEL]] Deletion of information, where we are not required to retain it by law.
• [[TO BE REVIEWED BY COUNSEL]] Withdrawal of consent to marketing communications.

8. Grievance officer

[[TO BE REVIEWED BY COUNSEL]] Indian rules require a named grievance officer with contact details. Insert [[GRIEVANCE_OFFICER_NAME]] and [[GRIEVANCE_OFFICER_EMAIL]] here.

9. Changes to this policy

[[TO BE REVIEWED BY COUNSEL]] This section will explain how changes to the policy are published and when they take effect.

10. Contact